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RFP: Information Technology Support Services

Request for Proposal
Information Technology Support Services 2024

The Monroe Housing Authority (MHA) is currently soliciting proposals from qualified professional vendors for Information Technology support services. The qualified vendor will enable the Housing Authority to significantly improve information technology (IT) effectiveness, enhance its quality of services, minimize its support cost, and maximize return on investment in IT for three (3) year contract period with the option to extend the contract for an additional two (2) one (1) year terms.

Proposals will be received until Monday, October 14, 2024, at 5:00 p.m. at the MHA administrative office located at 504 Hough Street, Monroe, NC 28112. Mailed proposals must be received at P.O. Box 805, Monroe, NC 28111, postmarked no later than October 14, 2024. Proposals may be emailed.

All mailed proposals must be in an envelope marked SEALED BID "INFORMATION TECHNOLOGY SUPPORT SERVICES 2024" on both sides of the envelope. MHA assumes no liability for proposals that are mailed. Our offices are closed on Fridays and all State Holidays.

The purpose of the Request for Proposal is to select a firm for the type of service requested and to enter into an agreement for INFORMATION TECHNOLOGY SUPPORT SERVICES. MHA reserves the right to add to or remove from the scope of services as this will determine the amount of compensation.

MHA is an EEO/ADA compliant employer and reserves the right to reject any or all proposals, to waive any informality in the specifications or proposal process, or to cancel in whole or in part this Request for Proposal if it is in the best interest of MHA to do so. The attention of proposers is directed to the fact that the proposed work will be financed in whole or in part with Federal funds, and therefore, all applicable Federal statutes, rulings, and regulations will apply.

Firms may withdraw a proposal either personally, by written request or emailing at any time prior to the scheduled closing time of receipt of the proposals.

Any questions or clarifications may be directed via email.